Application Name: be application
Application address on the app market:
Google Play (CHPlay) for the Android operating system:
App for customers (Be)
https://play.google.com/store/apps/details?id=xyz.be.customer
Application for drivers (beDriver):
https://play.google.com/store/apps/details?id=xyz.be.driver
App Store for iOS operating systems:
Application for Customers (Be):
https://itunes.apple.com/vn/app/be/id1440565902?mt=9
Application for Drivers (beDriver):
https://itunes.apple.com/vn/app/be-driver/id1440565779?mt=9
Users of the service (refered to as “Customers” or “buyers” or “passengers” (depending on the context) are organizations or individuals wishing to use the transportation service or register to use the be application to post notices on the demand for transportation services (requesting to provide services).
Transport units/suppliers/partners are transportation businesses or units having a transportation business license relating to transportation products/services according to this regulation, who proposes to be accepted by beGroup as a member of the be E-commerce platform.
Members on the platform are the legal transport units/providers with a business cooperation contract with beGroup, proposed and be accepted by beGroup to use the be application to provide services to customers.
Drivers/ riders are suppliers or representatives of transport units who are eligible for driving, registered and installed the be application (driver’s application – Be Driver) to directly control a means of transport providing services to customers.
Vehicles are cars under 09 (nine) seats or motorcycles, motorbikes (depending on the type of service) of the transport units/service providers and eligible to participate in business on the E-commerce platform.
Members registering to use the be application include buyers, suppliers, drivers.
Organizations and individuals engaged in transactions through the be application are free to negotiate provided that they respect the laws, rights and legitimate interests of all parties and ensure the interests of customers.
Intellectual property is any patents, copyrights, designs that have been registered or has not been registered, the rights to own the design, registered or unregistered trademarks, service trademarks or industrial property rights or other intellectual property of Be Group Joint stock company and include applications for any of the above sections.

1. Process for customers:
a) Step 1: Download and install the be application
To use the be application, a customer need to be equipped with a mobile phone running on either Android or iOS operating systems and have Internet connection (WiFi, 3G, 4G).
After downloading the application, the system will automatically install on the respective mobile phone of the customer

b) Step 2: Register an account using the be application
After the be application is downloaded and installed on the mobile device, the customer will open the app for the first time. There are some tutorials in images that guide them to use the be application. After viewing the instructions, account registration to use the be application is required because the be application needs to verify the customer’s name and phone number for authentication. The phone number is important because a driver will contact the customer to be able to connect and provide transport services on their request.
Registration is carried out in the following sequence of images:

Registration is carried out in the following sequence of images:
In this window, please enter the phone number you will use to make contact information when using the be application.
After you confirm the phone number, the system will send confirmation numbers (“OTP”) to verify that the phone number is correct, then you enter the 4-digit OTP code in the blank box and confirm.
On the next screen, enter your name and email.
* Overview of the features offered by the app are as follows:
– Save and provide history of the trip.

– Automatically save your favorite, regular routes.

Notice: The company’s notices can be sent to you through the be application such as: promotions, notice of changes in terms of use, other application’s terms,…

Support feature: The be application has the feature of exchanging information with you through email, calling, chatting.

A customer provides information about the user of the application

c) Step 3: Use the be application to book the service in the following order:
Enter your pick-up and drop-off
When there is a need to book a vehicle, follow the following steps:
Choose a pick-up location (pick-up): The default pick-up location automatically is your current location thank to the positioning system GPS of the phone that you are using. In case you wish to choose another pick-up point, enter the location information in the pick-up point box.
Select a drop-off point: enter the information in the “Enter the drop-off point” section to see the estimated trip price.
Select services:
A customer/buyer chooses beCar service, beBike or other services depending on their needs.
A customer can evaluate, comment on a driver’s performance through the star rating screen, through which the company’s operating center will have more information to improve and upgrade the quality of services for customers.
After a buyer has fully entered the information, the system will automatically display the estimated price information of the service from the pick-up point and drop-off point.
The buyer taps the “Confirm” button to confirm the booking or return to the previous steps for a change.
The be application will connect buyers with the nearest representative of a tranport provider. Once a supplier is connected, the buyer may see the information about the waiting time estimate, vehicle information, a driver (first name, phone number, current location) who directly performs the service provision and controls the vehicle. A buyer can proactively contact the service supplier with a message completely free of charge right on the be application.

Once the buyer and supplier meet at the “pickup Point”, the supplier will comfirm by tapping “Start the trip” . The be application’s interface will be switched to “on-the-go” status

* Select vehicle type and price information:
Customers can view the estimated price for each type of vehicle for the route they want to choose.
Each car line has different fare.

* Enter the promo code (if any), to be deducted from the trip fare as follows:

* Click Booking for the search system to get the nearest driver

The screen display shows that a driver is being sought: 2 scenarios might occur:
– Scenario 1: Wait for the driver.

– Scenario 2: If no driver accepts the trip, the customer/buyer can cancel the trip.

* After a driver has accepted the trip, the screen display shows the trip fare, the customer can enter a promotional code to be deducted from the trip fare.

* A customer wishing to cancel a booked trip: The system does not ask for confirmation again, and automatically marks the action of the customer. The customer can quickly choose the reason for the trip cancellation according to available categories or enter the reason and submit it to the system.

d) Step 4: At the end of the trip
The screen display shows a payment invoice including details: the amount of money to be paid, the time and the distance the buyer has travelled
A buy can make payment by
– Cash.
– Credit card.
At the end of the trip, after paying a driver, a customer can evaluate, comment on the performance of the driver through the star rating screen, through which the company’s operating center will have more information to improve and upgrade the quality of the service for customers

At the end of the trip and after paying a driver, a customer can evaluate the trip, through which the company’s operating center will have more information to improve the quality of services for customers.

2. The process for driver-partners (service providers)

In order to be able to use the be application to connect with customers (buyers of services), a driver-partner must first register an account with Be Group company in accordance with driver-partners’ procedure, as follows:

a) Step 1: Download and install the be application (driving app) and register
To use the be application, a driver-partner needs to be equipped with a mobile phone running on an Android or iOS operating system and has an Internet connection (WiFi, 3G, 4G). After the application is downloaded (for driver), the system will be automatically installed on the respective mobile phone device of the driver.
Submit the registration application to use the be application, including: Application form and documents, certificates proving that a driver is eligible to provide transportation services according to the company’s procedures.
Negotiating and signing a cooperation contract with the Be Group Joint stock company. After the contract is signed, the company will provide each driver-partner an account.

b) Step 2: Register to use the be application

Register Phone number

Upload necessary documents

c) Step 3: After registering the service provider’s information and being granted the account, the service provider needs to follow these steps to make business transaction with buyers:

In the Be Driver app (for drivers), choose “Online”

When there is demand from a buyer, the driver taps “Accept”

Make the trip

Complete the trip

3. Order confirmation Procedure (vehicle booking)/cancellation of order (cancellation of the ride):
a) Order confirmation procedure:
The be application only confirms a buyer’s order when a buyer taps the “booking” button with information about the desired service fully filled out.
When a supplier confirms the service to the buyer, the buyer’s booking order becomes an order and is attached to a order number.
b) Cancellation procedure:
A buyer can cancel a confirmed booking as follows:
– Case 1. If there is no driver accepting the order that the buyer booked on the be application, the buyer may cancel the booked order.

– Case 2. If the buyer has changed the intention and wants to cancel the booked trip, the be application will not confirm the trip and automatically mark the action/intention of the buyer. The buyer quickly selects the reason for cancelation by the available categories send a reason and submit the content to the be application system.

4. Contract Procedure

Details can be viewed at Appendix 4: Contract procedure

5. Procedure for resolving disputes and complaints

Details can be viewed at Appendix 3: Dispute resolution measures and mechanisms

A buyers and a service supplier can refer to the following payment methods and choose to apply an appropriate method:
1. Way 1: Pay in cash directly to a supplier (applicable to all types of services provided through the be application)
– Step 1: A buyer learns about service information.
– Step 2: The buyer selects the payment method in cash when entering information about the ride before tapping the “booking” button.
– Step 3: A supplier confirms and performs the service provision to the buyer.
– Step 4: The buyer pays for a trip fare after the trip ends.

2. Way 2: Online payment via international payment card (only applicable to beCar and beBike type)
– Step 1: A buyer learns about service information.
– Step 2: The buyer enters the international payment card information and chooses the payment method with an international payment card when entering information about the ride before tapping the “booking” button.
– Step 3: A supplier confirms and performs the service provision to the buyer.
– Step 4: The payment will be made after the service has ended.

– When registering using the be application, a supplier must provide the company with all of necessary information , including their name, address, telephone number, e-mail address, together with legal documents and certification of eligibility to provide the respective transportation services. This information will be stored in the system by the company in order to ensure that the transaction is executed successfully and mitigate the risk that may arise.

– All transaction of both buyers and suppliers will be included in the content management, which is regularly updated and will have preliminary assessment of the credibility of a supplier.

– A buyer does not use any program, tools or other forms to interfere with the system or alter the data structure under any circumstances. Any form of spreading, dispersing or supporting any activity aimed at interfering with, disrupting or harming the be application is not allowed.

– All transaction information is confidential, except when providing it to competent authorities when required

Details can be viewed at Appendix 1: Personal Information protection policy.

– Members, customers are not permitted to use the application, functionality and/or promotion programs of beGroup on the be E-commerce platform for (i) Illegal, deceptive, threatening purposes and distributing virus damaging systems, configuration, information transmission of beGroup and beGroup partners; (ii) Speculative purposes or disrupting the market by creating fake orders, including the purpose of judging the market’s demand. Members/ customers must take full responsibility for their actions that are against the law.

– Members, customers are not allowed to post any information/ images/advertisements on the be E-commerce platform that violate the intellectual property rights of any third party or violate the law and/or Vietnamese customs and culture.

– A member, a customer are not permitted to provide or making impact to be provided with incorrect, defamatory information which can damage beGroup’s reputation or members’ and/or other customers’ in any form.

– The company has the right to censor and review the information posted on the be E-commerce platform by necessary measures. Any violations will be dealt with in accordance with this regulation and the laws of Vietnam. In addition, beGroup reserves the right to terminate the contract if a member or a customer has violated.

Details can be viewed at Appendix 2: Management Method and Information Control on the application

– The company is committed to striving to ensure the safety and stability of the entire technical system. However, in the event of an issue caused by beGroup’s fault, beGroup will immediately take necessary measures to protect its members’ benefits.

– When making transactions through the be application, members must follow the guided trading procedures.

– The company is committed to providing the best quality of service for the members participating in the transaction. In the event of a technical error, software error, or other visual errors that result in members being unable to participate in a transaction, the members should promptly notify beGroup.

– Be Group shall not be responsible for settlement in the event that a member’s notice is not timely or not to be Group or arising from a technical error, transmission error, software error or other errors not caused by Be Group.

1. BE GROUP Joint Stock company

1.1 Rights and responsibilities towards partners (transportation service providers):

a) establish a cooperation agreement with clear terms and conditions on the rights and obligations of each participating party, the cost of using the software to connect/divide business results; take responsibility for costs and arising costs, conditions of making payment, support mode, incentives for partners and drivers.

b) Negotiate and sign a cooperation agreement with qualified partners to participate in the be E-commerce platform in accordance with the law and fulfill the commitment in cooperation agreement with partners (enterprises and cooperatives).

c) Host, coordinate with partners:
Allow downloading, installation, registration of the be application account to provide services.
Organize training, instruct drivers on how to operate the be application and conditions and standards to provide services, using different payment methods and other content to improve the quality of the driving team.
Termination of the provision of services with drivers who do not meet the eligibility requirements of the be E-commerce platform in accordance with the law or who has violated the cooperation agreement or the law.
BE GROUP (including directors, employees, agents, contractors, sub-contractors and consultants of BE GROUP) are exempted from liability and without being harmed and are excluded from all liability arising from any mistake or false committment from partners (transport units and/or caused by means of transport and/or drivers), or the breach of any commitment by partners (transport units and/or drivers); or any aftermaths from requests of any state agencies.

1.2 Customer-related responsibilities:

Receive full notice of the terms of use of the booking service via the be application and customer’s benefits; responsibilities of the company; responsibility of partners (transportation service providers) when customers use the be application to connect to book an order.
Provide a customer with the following information: (i) the terms of use of service after the customer registers an account; (ii) How fees are calculated; (iii) The location and the time at which the price may be adjusted; (iv) Fares after the trip; (v) a hotline number; (vi) the process of receiving and handling the information of complaints, feedback and suggestions from customers for this activity. The provision of information can be by e-mail or through the notification function on the be application.
Coordinate with partners to participate in the be E-commerce platform to solve the complaints of customers if the responsibility lies with the partners under the provisions of the law.

1.3 Responsibility towards the State:

a) Fulfill the responsibility of tax obligations, financial and other obligations under the provisions of the law.

b) Register to set up the website/mobile application to provide the services of the E-commerce platform in accordance with the Law of E-commerce and disclose registered information on the website’s homepage/application.

c) Undertake commitments with local tax authorities to assist partners participating in the E-commerce platform in the declaration of tax, tax payment and implement the recording and checking tax mode.

d) Report about partners (who are enterprises and transport cooperatives); The list of vehicles that participate in the type of beCar service and relevant situations to competent State authorities as regulated by laws.

2.The rights and responsibilities of the be E-commerce platform’s board of management.

a) store the registered information of traders, organizations and individuals participating in the E-commerce platform and regularly update the relevant changes and additions.

b) Provide information and support state management agencies to investigate behaviors that violated the laws; Provide information about transactions’ history, and other materials about a person who has violated the laws on the be E-commerce platform.

c) Build a business cooperation agreement with clear terms and conditions on each party’s rights and obligations, regulations on the cost of using the software, the be application, conditions for payment of costs, support mode, reward policies for partners (transportation service providers) or drivers.

d) Negotiate and sign a partnership agreement with partners (transportation service providers) who meet the requirement to participate in trial programs and fulfill the commitment in cooperation agreements with partners.

e) coordinate with partners to address the complaints of customers if the responsibility lies with transportation service provider-partners in accordance with the law.

f) Terminate the provision of connecting services via the be application in case partners do not meet the requirement to take part in transportation business or violate cooperation agreements or relevant laws in the business activities.

g) Inform customers about the terms of use of the booking service via the be application and the their benefits; the responsibility of beGroup and partners providing transportation service to customers (passengers) when passengers use the be application to make an order.

h) Provide passengers with the following information (via e-mail, the interface on the be application):

i) Build and publish the regulation of operation on the website: www.be.xyz; monitor and ensure the implementation of such regulation on the be E-commerce platform.

j) Ask traders, organizations and individuals who are service providers on the E-commerce platform to provide information when registering to use the service.

k) have the mechanism for inspection and supervision to ensure the provision of information of sellers on the E-commerce floor is fully and accurately done.

l) establish a mechanism that
allows traders, organizations and individuals to participate in the e-commerce platform to implement the process of a binding contract in accordance with the legislation on ecommerce.

m) take necessary measures to ensure the confidentiality of information relating to business secrets of traders, organizations and individuals who are suppliers and personal information of customers.

n) take timely measures when detecting or receiving feedback on business conduct on the be E-commerce platform that violates the law.

o) Publicize the mechanism used for dispute resolution arising in a transaction process on the trading platform. When a customer on the be E-commerce platform has a conflict with a supplier (seller) or has his legitimate interests damaged, be must actively provide customers with information about the supplier and assist the customer to protect their legitimate rights and interests.

p) Prevent and remove from the website the information about the sale of goods and services in the list of goods and services prohibited or restricted in business in accordance with the law and goods including:
Hunting rifles and hunting bullets, sporting weapons, supporting tools;
Cigarettes, cigars and other forms of tobacco;
Alcohol of all kinds;
Rare and endangered plants and wild animals, including living things and their parts that have been processed;
False sales information, counterfeit goods, smuggled goods, goods that violate intellectual property rights and goods or services that violate other laws when detecting or receiving feedback that can be used to authenticate such information.
Prohibited or restricted goods as prescribed by law.

q) Request a supplier (seller) selling of goods and services of the list of goods and services of conditional business on the be E-commerce platform to provide a certificate of eligibility for the business (in case the law requires a certificate of eligibility for business).

r) Provide information and support state management agencies to investigate business behaviors that violate laws when using its application

1. The rights and responsibilities of partners (sellers/suppliers) on the be E-commerce platform

1.1 The general rights and responsibilities of partners (sellers/service providers):

a) Provide adequate information about goods and services as prescribed by the law on the E-commerce platform when selling goods or providing services on the trading platform.

b) Provide adequate and accurate information in accordance with the legislation on E-commerce platforms to beGroup who is the provider of the trading platform service in the application when registering to use the service.

c) Provide information about its business situation upon request of competent State authorities for statistical activities on e-commerce.

d) Ensure the accuracy and integrity of information on goods and services provided on the be E-commerce platform.

e) Fulfill the obligations of taxes in accordance with the law.

f) Comply with the laws on payment, advertisement, promotion, protection of intellectual property rights, protection of consumer rights and other relevant laws when selling goods or providing services on the be E-commerce platform.

1.2 The specific responsibility of a partner who is a transport business unit (Corporates, Transport Cooperatives):

a) responsibility of cooperation with Be Group
Sign an cooperation agreement with beGroup and fulfill the commitments in the cooperation agreement; Pay the cost or divide the results of the business obtained when using the be application to connect with customers in accordance with the agreement between the two parties.
Build and provide beGroup with billing bases for service upon request.
Cooperate with beGroup to:
Install the be application on a mobile device for drivers.
Organize training for drivers on how to operate the application (be application), conditions and standards to provide services, payment methods and other content to improve the quality of the driving team.
“Ensure that riders and car drivers participating in the transportation business comply with the relevant legal regulations, while providing beGroup sufficient papers to demonstrate their compliance with the law.”
Notify, refuse or terminate the provision of the connecting services if a driver doesn’t meet the requirement in accordance with the applicable law.

b) Customer-related responsibilities:
Fulfill the rights and obligations under the provisions of the law on the type of transport business in accordance with the current legislation, including ensuring the safety, legitimate rights and interests of customers, quality of vehicles, vehicle registration plates, driving quality, quality of service… according to applicable law.
Vehicles are equipped with escape tools, functional fire extinguishers as prescribed by law.

c) Liability towards the state
Perform tax and financial obligations with revenues received in accordance with the law; Comply with the legal regulations relating to the type of transportation business.
In case of law violations or violations of the business conditions in accordance with applicable law, partners are forced to terminate the use of the be application but not to the extent of confiscation of transport business license.
Carry out the obligations of transport businesses in accordance with the current legislation.

d) Liability for drivers:
Ensure the training on driving and transportation safety and organize health check-ups, and comply with the provisions of the Law for transport activities for drivers.
Ensure compliance with the provisions of the Law on labor, road traffic legislation on working hours, the working time of drivers during the day, the time of continuous driving.

e) Other liability
Strictly follow the provisions of the Law on Business and transport business conditions (depending on the type: Passenger transport under contract, passenger transport by taxi,…), including but not limited to:
The means of transport must be owned or legally authorized to use in written in a rental contract by a automobile passenger transportation business with an organization, individual or business cooperation contract in accordance with the law, the case a registered vehicle is owned by a cooperative member, there must be a service contract between the member and the Cooperative , in which the cooperative has the right and responsibility to manage, use and operate vehicles owned by the cooperative member.
Cars must have a capacity of less than 9 seats, the time used is no more than 12 years or shorter according to a notice of BE GROUP to ensure the commitment to the service quality.
Cars must have badges glued firmly on the inner facade of the right front glass of the vehicle, which must be suitable with the type of transport business and in accordance with the law
And other business regulations and business conditions as prescribed by law (if any).

Sign labor contracts, pay for types of insurance, organize periodic health check and fulfill the benefits of workers (drivers) in accordance with the Law on labor and current insurance.

Ensure the benefits of passengers in accordance with the law.
Organize or coordinate with other agencies and organizations to train drivers on transporting and traffic safety, provide drivers with identification cards for driving of units as prescribed by law.

Ensure that drivers meet all the requirement , standards of practice and are trained to provide safe and quality services, ensure the quality provided by drivers and take responsibility caused by a means of transport or driver managed by transport units.

Develop, implement maintenance and vehicle-reparing ; establish and fully update the performance of vehicles into the vehicles’ resumes or softwares managing vehicles with minimum information prescribed by law.

Establish, fully update the operating process of drivers into driver’s resumes or history of practice or a driving management software with minimum information prescribed by law.

Store records and relevant documents in the process of management and operating transport activities of the business unit for inspection and inspection work; Minimum storage time is 03 years.

Comply with the regulations, policies and other operating terms and conditions that BE GROUP announces at the website: www.be.com.vn.

2. The rights and responsibilities of drivers (who directly provide the service through the be application)

Ensure that their driver’s license are suitable with the means of transport and in accordance with the law; strictly and fully follow the traffic safety regulations.

Participate in transport and traffic safety training courses for drivers; Periodically have medical check-up for drivers according to the law.
Wear name tags and uniforms that resemble the sample of the business or cooperative.

Drivers controlling vehicles can calculate money through the software. In the process of transporting passengers, they must have equipment to access the app to show the information of the trip (vehicle information, drivers’ information, travel itinerary, rates,…).

Do not give the vehicle to others who are not eligible to control vehicles under any forms and circumstances and do not transport weapons or explosives, items/goods with stinking odors and items/goods prohibited by law. Do not use business cooperation assets as transportation vehicles to conduct legal violations. If a drive conducts any of these acts, they must be entirely responsible to the law and the third party.

Ensure that the working time for car drivers should not be more than 10 (ten) hours per day and not to drive continuously for more than 04 (four) hours or other time limits must be in accordance with the law.

To provide transportation services under this agreement in a fair manner to all customers, with or without the use of promotional codes as long as the fare is provided by BE GROUP; Do not distinguish payment by cash, by card, prepaid or postpaid; Do not distinguish customers travelling short distances or long distances and do not have other forms of discrimination that cause damage to the be brand and are offensive to society.

Must be solely responsible for paying penalty charges arising out of administrative violations when participating in traffic.

Comply with the regulations, policies and other operating condition terms BE GROUP announced at the website: www.be.com.vn.

3. Rights and responsibilities of members, customers (buyers, users of the service) through the be application:

a) A customer wishing to use the transportation services under this regulation should download the be application to their mobile device. When registering an account, the customer will be clearly informed of the terms of service of connection, benefits, responsibilities before using the transportation service.

b) Guarantee not to alter, modify, copy, transmit, distribute, provide and creating similar tools of the be application provided by beGroup to a third party without beGroup’s consent.

c) Guarantee that the information provided to beGroup is accurate, accurate, thick enough and regularly updated when changes are made.

d) Guarantee not to use the services of the be E-commerce platform for illegal, unreasonable purposes, phishing, intimidation, exploration of illegal information, vandalism, creation and speading viruses causing damaging to the system, configuration, transmission of information on the be E-commerce platform or use beGroup’s connection services for speculative purposes or creating fake orders, disturbing the market. In the event of a breach, the customer shall be responsible for their conduct before the law.

e) Provide information about the transaction, its business situation upon request of a competent State agency.

f) Read, understood, approved and agreed to the operating regulations, terms of use of the be E-commerce platform before registering an account and using the service.

g) Read, understood, approved and agreed to the changes, adjust the operating regulations, terms of service when receiving a notice.

h) That a member uses a service or continues using a service means the member has read, understood, approved and agreed to the operating regulations, the terms of use of the services and services provided by be E-commerce platform.

i) Members who are supplier-partners shall be proactive in resolving disputes with customers/buyers and make compensation for the customers/buyers if the dispute is proved to arise from a fault of the suppliers.

j) A member who is a supplier must cooperate and provide necessary information to beGroup for dispute resolution between a buyer and a supplier during a transaction through the be application;

k) When registering to become a member of the be E-commerce platform and is agreed by beGroup and activated an account, a customer are allowed to order services through the be application.

l) Members guarantee not to take any actions that damage the reputation and credibility of the platform in any form, including but not limited to, the loss of solidarity between members by using the second registered name, through a third party, or propagating or disseminating information that is not beneficial to the reputation of Be Group, or other acts that can cause damage to the be E-commerce platform.

The Operating Regulations of the be E-commerce platform is officially effective since December 17. 2018; Amended and supplemented for the first time on June 6, 2019; Second time on August 1, 2019; Third time on July 15, 2020.

– This regulation is publicly available on the website: www.be.com.vn and on the be application.

– beGroup Joint stock company reserves the right to modify, amend and supplement, remove every part of the Regulation (refered to as amendment) to conform to the real practices and regulations of the law.

– When the regulation has been amended, it will be notified before 05 days on the website: www.be.com.vn and on the be application for the members. The revised regulation is effective after 05 days from the date of notice of change or from the time prescribed by law.

– The member continues to use the service after the revised regulations are declared and executed means that the member has read, understood, approved and agreed to the revised regulations.

– Members participating in the be E-commerce platform are responsible for complying with applicable regulations when making transactions on the be E-commerce platform

– This regulation is governed by the current legal system of the Socialist Republic of Vietnam.

– Members when participating in the be E-commerce platform, using the be application must self-understand their legal responsibilities to the current laws of Vietnam and commit to the right to implement the contents of the Operating regulations on the be E-commerce platform.

Official contact address of the be E-commerce platform:

-Company: BE GROUP Joint STOCK COMPANY

-Head Office: 16th Floor, Sai Gon Tower Building, 29 le Duan Street,
Ben Nghe Ward, District 1, Ho Chi Minh City.

-Contact Address: SH02-25 and SH02-26 low-rise residential area (zone III) in residential area of Mai chi Tho Street, Thu Thiem new urban area, An Loi Dong Ward, District 2, Ho Chi Minh City.

-Phone: (028) 71009999

-Email: [email protected]

-Hotline: 1900 232345