How do customers distinguish whether they are using the services within a city or to a province?

Can a customer book a 1-way ride to a province?

What is the maximum waiting time that a customer can request? And how to
calculate waiting fee?

Who will pay tolls fees, parking fees and other additional charges?

Why is there a difference between the fare displayed on the app at the start of booking and after the trip ends? Which fare will the customer pay for?

Does the app automatically have "be go province" feature for a driver if they choose "auto-accept trip" mode?

How long can a driver make the decision to accept a booking of a "be to province" trip?

Can drivers benefit from current reward programs for drivers when they take "Be to province" trips?

Can a driver enable/disable the "be to province" service at his will?

In the case of trips with the payment method in cash, if a driver has problems collecting money from his customer (because he can't contact the customer or the customer refuses to pay), Does #be have any responsibility to support the driver?

Can't use a promo code?

How do I create a Be account?

I want to add / change payment method?

How do I submit assistance for my trip?

What is beCorporate?

Is using beCorporate charged?

I want to register beCorporate

How to manage an employee's account?

What is the beLoyalty program?

What do I need to join the beLoyalty program?

What is the bePoint bonus?

Will the bePoint reward point expire?

What is the offer of each membership tier?

Will I be considered for membership upgrade?

Can my beLoyalty membership decrease?

If I lose my membership tier, how will my offers be affected?

How will I use bePoint points?

Where can I review my bePoint redemption transactions?

Have the bePoint points and benefits changed?

If I receive a fraudulent message from #be, what should I do?

What happens to my income when I get a text message saying I'm fraud?

What if I am found to commit fraud?

What is #be's new payout time, when will I receive the bonus and the money?

I cannot slide my trip start bar / trip start bar is not visible, what should I do?

I joined and running #be, how do I know if I am included in the new driver reward / active driver reward program?

The application always shows a request for additional documents, what should I do?

Why am I registering a 7-seater car but showing a 4-seater car?

I completed the registration process at the beHub Partner Support Center, when will my account be activated?

I go to pick up the passenger but have not reached the pick-up point, the customer has canceled the trip. Can I get assistance with the cost of picking up guests?

The driver arrives at the pick-up point and waits, but the passenger does not show up, the driver cannot contact the guest. Will the driver cancel the trip in this case will be included in the cancellation rate?

The app measures the wrong distance from A to B, resulting in an actual incorrect amount. Can I get a refund?

When on the application of the driver and the customer shows the amount to be paid differently. How will the driver collect money?